HubSpot to Pipedrive: The Complete Integration Guide
A comprehensive guide to syncing contacts, companies, and deals between HubSpot and Pipedrive.
HubSpot and Pipedrive are two of the most popular CRM platforms, each with its own strengths. Many businesses use both - HubSpot for marketing automation and Pipedrive for sales pipeline management.
Why Integrate HubSpot and Pipedrive?
Running two CRMs in parallel creates challenges:
- Sales reps don't see marketing interactions
- Marketing doesn't know deal status
- Contacts get duplicated or outdated
With Nappoly, you can create a seamless two-way sync that keeps both systems in harmony.
What Can You Sync?
Contacts ↔ Persons
The most common sync scenario. When a contact is created or updated in HubSpot, the corresponding person in Pipedrive is automatically updated.
Key mappings:
- Name fields (firstname, lastname → name)
- Email addresses
- Phone numbers
- Custom properties
Companies ↔ Organizations
Keep your company data consistent across both platforms.
Deals ↔ Deals
Sync deal stages and values to maintain pipeline visibility.
Setting Up the Integration
Prerequisites
Before you start, ensure you have:
- Admin access to both HubSpot and Pipedrive
- Nappoly account (free tier works)
Configuration Steps
- Authenticate HubSpot: Connect via OAuth
- Authenticate Pipedrive: Enter your API token
- Create a bridge: Select HubSpot as source, Pipedrive as target
- Configure triggers: Set up webhook triggers for real-time sync
- Map fields: Define your field mappings
- Activate: Start syncing!
Advanced Configurations
Filtering Records
You don't always want to sync everything. Use filters to:
- Only sync contacts with a specific lifecycle stage
- Exclude test records
- Filter by owner or team
Bi-directional Sync
For true two-way sync, create two bridges:
- HubSpot → Pipedrive
- Pipedrive → HubSpot
Nappoly handles conflict resolution to prevent infinite loops.
Troubleshooting
Common issues and solutions:
| Issue | Solution |
|---|---|
| Duplicates created | Enable duplicate detection in settings |
| Fields not mapping | Check field permissions in both platforms |
| Sync delays | Verify webhook endpoints are accessible |
Conclusion
A well-configured HubSpot-Pipedrive integration saves hours of manual work and ensures your teams always have accurate data.
Besoin d'intégrer vos outils ?
Contactez-nous pour discuter de votre projet d'intégration sur mesure.
Discuter de votre projet